What days do you ship fish ?

We ship orders weekly from Monday to Wednesday, excluding federally observed holidays

KEEP IN MIND THAT ALL FISH go through A 2 DAY QUARANTINE PROCESS BEFORE THEY ARE SHIPPED TO ENSURE THEY ARE HEALTHY AND FREE OF ANY DISEASES.

SHIPPING IS U.S ONLY

What carrier do you use to ship the fish ?

ALL ORDERS ARE SHIPPED VIA USPS PRIORITY MAIL

DO YOU OFFER A LIVE ARRIVAL POLICY ?

“We take every step to deliver healthy fish to your door, but in the rare event something goes wrong, we’re here to make it right.”

IN THE CASE OF DOA CONTACT US VIA OUR EMAIL AS SOON AS YOUR ORDER IS RECEIVED

WHAT DOESN’T QUALIFY FOR A DOA REFUND :

MISSED DELIVERY ATTEMPS

DELIVERY DELAYS DUE TO MISSED DELIVERY

INCORRECT SHIPPING INFORMATION

FORWARDED PACKAGES